Terms & Conditions

Last updated: December 15, 2024

1. Acceptance of Terms

By accessing and using StoreIQ ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

StoreIQ provides e-commerce analytics and monitoring services for online stores, including but not limited to:

  • Real-time analytics and reporting
  • Store health monitoring
  • Multi-platform integration (WooCommerce, Shopify)
  • Email notifications and alerts
  • Data export and API access

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your login credentials secure
  • Accept responsibility for all activities under your account

4. Subscription and Payment

StoreIQ offers various subscription plans. By subscribing, you agree to:

  • Pay all applicable fees as described in your chosen plan
  • Automatic renewal of your subscription unless cancelled
  • Price changes with 30 days advance notice
  • Refunds are processed according to our refund policy

5. Data and Privacy

We take your privacy seriously. Our collection and use of your data is governed by our Privacy Policy. By using the Service, you consent to our data practices as described therein.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use the service for any illegal or unauthorized purpose

7. Intellectual Property

The Service and its original content, features, and functionality are owned by StoreIQ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue the Service at any time with reasonable notice.

9. Limitation of Liability

In no event shall StoreIQ be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: